Key benefits of implementing CRM solutions from
Areon Consulting

Reduce time spent by working in a single System

Автоматизация процессов работы с клиентами от Ареон Консалтинг

Reduce call processing time

Команда профессионалов Ареон Консалтинг

Timely receipt of data in a form convenient for analysis, depending on specialization

Ареон Консалтинг: Фокус на CRM-технологиях

Access to a complete Customer relationship history

Интеграция CRM-системы от Ареон Консалтинг

Work with data from various applications

Эффективная аналитика в контакт-центре от Ареон Консалтинг

Reduced staff training costs

Siebel CRM: полная информация о клиенте
Siebel CRM: доступ к истории обращений
Siebel CRM: сведение данных из разных систем

Work with relevant and complete Customer information

Siebel CRM: эффективное управление данными
Гибкая аналитика

Combining, synchronizing and enriching the necessary Customer data

Комплексное обслуживание от Ареон Консалтинг

Exclusion of duplication of Customers and information about them

Актуализация данных

Constant updating of Customer data

Достижение результатов

Detailed segmentation and Customer value determination

Гибкое расширение BI

Comprehensive master data management

Work with all channels of interaction in a single CRM System

Единый доступ

Unified Channel Policy

Развитие бизнеса с Ареон Консалтинг

Customer spam control

Оптимизация затрат на персонал

Work with various communication channels in a single System: Call Center, messengers, SMS, email, web, social networks etc.

Распределенная инфраструктура от Ареон Консалтинг

Sharing multiple channels during operation

Персонализация обслуживания

Personification of all offers

Siebel CRM: адаптивный интерфейс
Siebel CRM: контроль спам-нагрузки
Siebel CRM: единая политика информирования
Siebel CRM: персонифицированные обращения

The increase in the number of purchased products per Customer

Siebel CRM: планы развития
Возможности для расширения

Timely delivery of cross and repeat sales

Историческая информация

Cross-offer of products based on analysis of Customer behavior and history of relations with him

Гибкое подключение

Scenario-based product offerings (reducing the impact of subjective operator ratings)

Сокращение времени

Reduced staff training costs

Повышение прибыльности

Increase Customer profitability

Reduce maintenance costs, increase Customer loyalty

Автоматическое информирование

Full control through automation of the entire circulation life cycle - appointment of responsible persons and tracking of deadlines

Фиксирование сроков

Fixing and processing Customer requests through various communication channels

Сокращение времени

Reduced service time, answers to standard questions are provided automatically

Сертифицированные специалисты Ареон Консалтинг

Getting tools for an objective assessment of the quality of managers

Международный опыт

Many years of proven experience for implementation Siebel CRM

Oracle Siebel CRM: клиенты Ареон Консалтинг

Recent CRM Blogs

The market is full of gossip – Siebel CRM myths

Jul
24
theme Theme: CRM systems
industry Industry: Universal Solutions

The increase in the number of Oracle Siebel CRM implementation projects has invariably led to the fact that the work of this CRM system is increasingly «growing» in rumors and speculation.

Bank product or what bank customers buy

Oct
04
theme Theme: CRM systems
industry Industry: Banks

When implementing CRM systems in banks, for obvious reasons, one has to deal with automation requirements for managing a banking product catalog: cross-selling, needs analysis and product selection, marketing, sales, after-sales service – all these processes require formalization and systematization of the product catalog. Since the products are developed to meet customer needs, it is […]

Why do I need a demo version of a CRM System?

May
17
theme Theme: CRM systems
industry Industry: Banks

Quite often, business users are asked to give them a demo version of a CRM System for testing. Let’s try to figure out whether such a request is always justified…

Experience Siebel CRM for your business

Appreciate the breadth of functionality and development of industry solutions with one of the best CRM Systems in the World!

Our many years of experience and in-depth industry expertise will help ensure maximum results for your business.
On our account more than 70 implementation projects and one of the best teams in Europe.

Take advantage of the new versions of Oracle Siebel CRM and the most interesting innovative developments!

Successful experience in the implementation of such projects and a well- developed methodology make it possible to make the migration process predictable for the client, minimize the resources used and have a minimal impact on the operation of the current version of CRM Systems.

Appreciate the breadth of functionality and development of industry solutions with one of the best CRM Systems in the World!

Our many years of experience and in-depth industry expertise will help ensure maximum results for your business.
On our account more than 70 implementation projects and one of the best teams in Europe.

Take advantage of the new versions of Oracle Siebel CRM and the most interesting innovative developments!

Successful experience in the implementation of such projects and a well- developed methodology make it possible to make the migration process predictable for the client, minimize the resources used and have a minimal impact on the operation of the current version of CRM Systems.

Protect your investments and increase the efficiency of customer service automation!

Our experience and expertise allow us to qualitatively optimize the performance of Oracle Siebel CRM - increase productivity, reduce the time of introducing new functionality, reduce maintenance costs and increase the convenience for users of a CRM System.

Oracle Siebel CRM has a three-level structure and allows you to integrate qualitatively at each level, depending on the goals.

We will help you to choose the optimal method of integration at the data level, business logic and user interface, in order to optimize resources and to achieve maximum results for your business.

Protect your investments and increase the efficiency of customer service automation!

Our experience and expertise allow us to qualitatively optimize the performance of Oracle Siebel CRM - increase productivity, reduce the time of introducing new functionality, reduce maintenance costs and increase the convenience for users of a CRM System.

Oracle Siebel CRM has a three-level structure and allows you to integrate qualitatively at each level, depending on the goals.

We will help you to choose the optimal method of integration at the data level, business logic and user interface, in order to optimize resources and to achieve maximum results for your business.