Архивы Collection | Ареон Консалтинг

2024

Ukraine, Finland, Germany, Israel, Romania
Siebel CRM, Call Centers, Oracle BI, Mobile Development, OEBS, SAP, Full Stack Development

2018

Ukraine, Belarus, Finland, Germany, Israel, Romania
Siebel CRM, Call Centers, Oracle BI, Mobile Development, OEBS, SAP

2015

Ukraine, Belarus, Finland, Germany, Israel
Siebel CRM, Call Centers, Oracle BI, Mobile Development, OEBS

2012

Ukraine, Belarus, Finland
Siebel CRM, Call Centers, Mobile Development

2009

Ukraine, Belarus
Siebel CRM and Call Centers

Project Geography

Our expertise was recognized not only in Ukraine but also far abroad.

We have experience in implementing interesting CRM projects in Azerbaijan, Argentina, Bulgaria, Vietnam, Germany, Georgia, Israel, Spain, Italy, Belarus Republic, Romania, Saudi Arabia, USA, Finland and Czech Republic. The bulk of the work we perform remotely.

CRM Blogs

The market is full of gossip – Siebel CRM myths

CRM systems

The increase in the number of Oracle Siebel CRM implementation projects has invariably led to the fact that the work of this CRM system is increasingly «growing» in rumors and speculation.

More details...

The secrets of effective analytics in a Сall Сenter

Operational BI

When discussing analytics capabilities in a Сall Сenter, we are often asked the question of how many developed reports can be effectively used, for example, in a bank, an insurance company or online store…

More details...

Ways to reduce the queue in the Contact Center

Contact centers

With the proper organization of work and competent planning of resources, a professional solution for a contact center allows you to effectively control the size of the queues and the average response time within specified limits.

More details...

Platinum Bank optimized the Collection service

Dec

Theme: Implemented projects

Today, in the conditions of increased competition, the key factor for successful business development is the level of customer service, so companies are forced to constantly look for new solutions that can improve the quality of service. Being one of the most innovative in the market, Platinum Bank is constantly...

array(12) { ["bg"]=> string(53) "https://areon.ua/wp-content/uploads/2020/03/main6.jpg" ["size"]=> string(3) "130" ["time"]=> string(5) "25000" ["title_delay"]=> string(3) "0.1" ["list_delay"]=> string(3) "1.6" ["color"]=> string(21) "rgba(255,255,255,0.7)" ["color_hover"]=> string(19) "rgba(180,49,51,0.8)" ["color_category"]=> string(19) "rgba(48,47,45,0.80)" ["block_1"]=> array(7) { ["list_bg"]=> string(61) "https://areon.ua/wp-content/uploads/2020/02/areon-main-21.jpg" ["title"]=> string(48) "Build mutually beneficial Customer relationships" ["list"]=> array(4) { [0]=> array(1) { ["punct"]=> string(32) "Oracle Siebel CRM Implementation" } [1]=> array(1) { ["punct"]=> string(22) "Siebel IP19+ Migration" } [2]=> array(1) { ["punct"]=> string(29) "Siebel AMS/Performance Tuning" } [3]=> array(1) { ["punct"]=> string(18) "Siebel Integration" } } ["btn_on_off"]=> bool(true) ["url"]=> string(31) "https://areon.ua/en/siebel-crm/" ["icon"]=> string(54) "https://areon.ua/wp-content/uploads/2020/02/bi-crm.png" ["category"]=> string(11) "CRM Systems" } ["block_2"]=> array(7) { ["list_bg"]=> string(60) "https://areon.ua/wp-content/uploads/2020/03/areon-main-9.jpg" ["title"]=> string(39) "Benefit from data and improve processes" ["list"]=> array(4) { [0]=> array(1) { ["punct"]=> string(22) "Data Warehouse and ETL" } [1]=> array(1) { ["punct"]=> string(31) "Advanced Analytics and Big Data" } [2]=> array(1) { ["punct"]=> string(21) "Business Intelligence" } [3]=> array(1) { ["punct"]=> string(18) "Data Visualization" } } ["btn_on_off"]=> bool(true) ["url"]=> string(42) "https://areon.ua/en/operational-analytics/" ["icon"]=> string(59) "https://areon.ua/wp-content/uploads/2020/02/bi-business.png" ["category"]=> string(14) "Operational BI" } ["block_3"]=> array(7) { ["list_bg"]=> string(61) "https://areon.ua/wp-content/uploads/2020/03/areon-main-12.jpg" ["title"]=> string(40) "Effectively manage customer interactions" ["list"]=> array(4) { [0]=> array(1) { ["punct"]=> string(23) "VICIdial Contact Centre" } [1]=> array(1) { ["punct"]=> string(20) "Chat Bot, DialogFlow" } [2]=> array(1) { ["punct"]=> string(39) "Application Intagration and Omnichannel" } [3]=> array(1) { ["punct"]=> string(23) "Reporting and Analytics" } } ["btn_on_off"]=> bool(true) ["url"]=> string(32) "https://areon.ua/en/call-center/" ["icon"]=> string(64) "https://areon.ua/wp-content/uploads/2020/02/callcenter_main1.png" ["category"]=> string(12) "Call Centers" } ["block_4"]=> array(7) { ["list_bg"]=> string(61) "https://areon.ua/wp-content/uploads/2020/03/areon-main-11.jpg" ["title"]=> string(46) "Quikly expand the capabilities of your IT Team" ["list"]=> array(4) { [0]=> array(1) { ["punct"]=> string(29) "Oracle (Siebel CRM, OEBS, BI)" } [1]=> array(1) { ["punct"]=> string(23) "SAP (ERP, BW, BO, Hana)" } [2]=> array(1) { ["punct"]=> string(31) "Full stack Software Development" } [3]=> array(1) { ["punct"]=> string(35) "Application Maintenance and Support" } } ["btn_on_off"]=> bool(true) ["url"]=> string(35) "https://areon.ua/en/it-outsourcing/" ["icon"]=> string(63) "https://areon.ua/wp-content/uploads/2020/02/outsource-main1.png" ["category"]=> string(14) "IT Outsourcing" } }