Our expertise was recognized not only in Ukraine but also far abroad.
We have experience in implementing interesting CRM projects in Azerbaijan, Argentina, Bulgaria, Vietnam, Germany, Georgia, Israel, Spain, Italy, Belarus Republic, Romania, Saudi Arabia, USA, Finland and Czech Republic.
The bulk of the work we perform remotely.
CRM Blogs
The market is full of gossip – Siebel CRM myths
CRM systems
The increase in the number of Oracle Siebel CRM implementation projects has invariably led to the fact that the work of this CRM system is increasingly «growing» in rumors and speculation.
The secrets of effective analytics in a Сall Сenter
Operational BI
When discussing analytics capabilities in a Сall Сenter, we are often asked the question of how many developed reports can be effectively used, for example, in a bank, an insurance company or online store…
With the proper organization of work and competent planning of resources, a professional solution for a contact center allows you to effectively control the size of the queues and the average response time within specified limits.
On June 1, 2019, Areon Consulting celebrated its 10th anniversary. Despite the fact that last year the geography of projects not replenished by new countries taking the company has significantly strengthened its market position in Western Europe and expanded its expertise in specialized areas. Beginning with its history in June 2009, the Areon Consulting team initially focused on automating...